Inspiring Confidence
From identifying needs through to design, tailoring and delivery, Mulady Solutions provides a one-stop shop for all areas associated with training and development within surgeries. Most courses can be delivered either face to face or online.
Solutions include:
- One to One management and team leader coaching/development
- Motivational Management skills
- Positive Patient Interactions
- Managing Challenging Patients
- Constructive Appraisals and Effective Feedback
- Equality and Diversity in the workplace
- Building Top Teams and Making Values a Reality
- Effective Management of Your Time
Benefits For the Practice
- Improved patient service experience – decreasing staff stress and increasing patients as advocates
- Reduced staff turnover – engaged, confident employees
- Reduction in complaint levels – problem solving and resolution handling
- Tailored training solutions to engage participants – increasing the return on investment
- Attendees will not only have personal action plans, but the courses encourage participants to make process or standards improvements back in the workplace leading to operational benefits
For further information or to arrange an appointment to meet with Annie Mulady contact us:
Telephone: 07920 104940
E-Mail: info@muladysolutions.co.uk