Oxfordshire based First Class Training specialises in providing staff training within the medical sector including both bespoke and open courses.
Organisations we have worked with include NHS hospitals, private hospitals such as Spire (formerly BUPA) Hospitals, and numerous GP practices and dental practices throughout the UK. We are also able to deliver courses to veterinary practices and small businesses with frontline staff who need to give their customers the best possible impression from the outset.
Our customer service training courses can be specifically tailored to the unique requirements of your organisation and your staff, working to your budget and staff availability. We can also set up open courses in your area if you are able to bring together a group of delegates from similar organisations. This may be a more attractive or cost-effective option if you only have one or two delegates wishing to attend a course. Please ask us for more details.
By specialising in the medical sector, we understand its particular challenges and needs and can deliver a course that will make a real and lasting difference to your organisation.
We have numerous excellent testimonials from our clients.
Here are just a few of them:
What people say about us
“The training was delivered in a sensitive, common sense and interesting way. The training was also tailor made to our exact requirements. The feedback from staff was excellent.”
GP Practice Manager, Warwickshire
“The feedback from participants was excellent – they learned and they enjoyed learning. What more could one ask?”
College Principal, Oxfordshire
“The Training sessions are thorough, always enlightening and wholly enjoyable. Over many years I have seen the positive effects of Julia’s training evidenced through consistently improved customer satisfaction”
Hospital Director, Hampshire