Alongside our courses and training, we offer a number of additional services to help our clients which include:
First Class Recruitment
Sourcing and retaining the right kind of staff is paramount to the success of any organisation.
First Class Recruitment offers the stress-free way to find your staff in the medical sector through its bespoke recruitment service for Oxfordshire, Buckinghamshire and the surrounding areas.
We take time to get to know your organisation so the right candidate can be found for the role you are seeking to fill.
To find out more about our quality recruitment service for staff in the medical sector, contact us today.
Recruitment Testimonial:
“I felt Jayne had really listened and understood what our practice needed and she dealt with the recruitment process efficiently and within the specified timescale. I will use her for future staffing needs and would recommend her to other practices.”
Practice Manager, Oxford
First Class Facilitation
Many surgeries like to run half day or full day away from the usual running of the organisation to help with planning and development. First Class Facilitation can design and host all or part of the day for you – depending on your individual needs. We can also provide various exercises and offer ideas to help ensure continuous improvement, for example examining how you communicate with colleagues and patients, reviewing systems, optimising staff roles and streamlining how information is collected.
We’re here to help, so do contact us to discuss your next away day or off-site planning meeting.
Away Day Testimonial:
“Many thanks for your help and input during the morning. I thought that you managed the session brilliantly and really got over all the points I wanted to make. It was the first time that we had someone from outside the practice facilitating the event and as a result, we all felt we achieved more. “
Facilitation testimonial – planning and development of new processes:
‘Thanks very much for a really useful meeting (probably the most useful I have ever had with the receptionists). I met with the doctors the next day and they were very impressed and enthusiastic about what was covered. The aim is now to go live! “
Practice Manager, Oxfordshire
First Class Coaching
Our one-to-one coaching sessions are invaluable in getting the best out of your managers and staff, particularly if they are new or inexperienced. We can help increase the effectiveness of your key staff through our intensive but fun coaching methods. We can design coaching programmes that are individually tailored to a particular manager or staff member’s needs, drawing on current information and ideas on how we communicate so we can get the best out of our people.
Do you want to increase the effectiveness of your staff? Then First Class Coaching can help. Contact us today for more information about our effective external coaching services for staff and managers in the medical sector.
Management training testimonial:
‘…you have helped me a great deal in lots of ways including motivation … and helping me to develop a more efficient management style’.
Nurse Manager, Oxfordshire
Increasing effectiveness of staff testimonial:
‘I was considering going down the disciplinary path but was advised to deal with the situation as a training issue. I am pleased to report that following your intervention, I now have a happy, well motivated receptionist who is polite, friendly and engaging with the patients’.
Practice Manager, Oxfordshire