Established in January 2007 Mulady Solutions supports organisations in motivating frontline staff and managers by providing them with the skills to make a positive impact. Mulady Solutions has also supported several organisations in the development of mission statements and bringing values to life.
Annie has worked in frontline and management roles throughout her career. At LEGO, she was Customer Service Manager for Europe North and Global Customer Relationship Manager and previously, spent seven years in the automotive contract hire industry in both sales and management roles. Latterly, Annie was a senior consultant for a training company.
Mulady Solutions has worked in a wide range of public and private organisations across the UK, Channel Islands and Europe. Some of the organisations include:
- Primary Care Trusts, GP Practices and Private Hospital
- Care homes
- Serviced offices companies
- Housing associations
- The supplier and logistic company of packing containers for fresh grocery products
- A home food delivery company
- A print and production management book company
- Hospitality and tourism
Annie has hands-on front-line and management experience coupled with a clear and energetic communication style which is an excellent combination for training and development. Annie’s style is extremely participative and engaging using activities and exercises linked to the workplace to promote learning and skill building. This ensures that training is always relevant and aligned to the business and the business priorities.
Below are some quotes from clients/participants:
“I just want to say thank you again for your hard work during this training. I have found these sessions really useful, and it has given me the reassurance I needed in, some areas, when dealing with complex issues in the workplace. I will definitely miss our sessions from now on!”
LC – Customer Service Representative
“Annie always took her time to listen to me (sometimes I can talk a lot so she has a patience of an angel!) and to really understand what the best answer would be to a question. If I shared with her an issue that I was facing, she would share a story where in her previous role she also experienced something similar and then she would share very valuable advice of how to face the issues I was facing as a Team Leader.”
KP – Customer Service Team Leader
“Annie has delivered the content with exceptional clarity, enthusiasm, and very professional way. her ability to engage the group, explain complex topics in a practical way, and create a positive learning environment had truly stood out. It was clear that she was not only knowledgeable but also truly passionate about the material and about helping us succeeding.
Thanks to her approach, the session was both informative and impactful. Even though I have management background (Academic and practical) but I left with a better understanding of the subjects and a clearer idea of how to apply what I learned in my role.”
RA – Shift Supervisor